Privacy Policy

Last updated: 20 August 2026

At Infusion Aesthetics we respect your privacy and are committed to protecting your personal information.

Information we collect

When you book an appointment or receive treatment from us, we may collect:

• Your name and contact details
• Appointment and treatment information
• Medical history and relevant health information
• Consultation and consent records
• Before-and-after photographs, where you have provided permission
• Payment and transaction information
• Communications between you and us

How we use your information

We use your information to:

• Manage and provide your appointments and treatments
• Assess your suitability for treatments and maintain appropriate treatment records
• Contact you about appointments, including confirmations, reminders and changes
• Process payments and maintain business records
• Meet our legal, regulatory and insurance obligations
• Respond to enquiries, complaints or requests
• Send marketing communications only where we have the appropriate permission or lawful basis to do so

Health information

Some information you provide may relate to your health and is treated as sensitive personal information. We only collect and use information that is necessary for the safe and appropriate provision of our services and take appropriate steps to keep it secure.

How we protect your information

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Who we share information with

We may share your information where necessary with trusted service providers who support our business, such as appointment booking, payment, IT and data-storage providers. We may also disclose information where required by law or where necessary to protect health, safety or legal rights.

How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, insurance and accounting requirements. When information is no longer required, it will be securely deleted or disposed of.

Your rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to request access to your personal information, ask for inaccurate information to be corrected, and raise concerns about how your information is used.

To exercise your rights or ask questions about this Privacy Policy, please contact:

Infusion Aesthetics

Email: kerry@infusionaesthetics.co.uk
Address: Goddards Green, Hassocks, West Sussex 

If you are unhappy with how we have handled your personal information, you can also raise a concern with the Information Commissioner's Office (ICO).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be made available to clients and will include the date it was last updated.